Enriched Services in Automated Teller Machines (ATMs) With Special References to Coimbatore

Author Reg. ID: TIJER_100947

Published Paper Id: TIJER2303041

Published In: Volume 10 Issue 3, March-2023

Abstract: In this investigate the paper deals with the suggestions of Automated Teller Machines (ATM) users for enhanced services. ATMs play a vital role in banking amenities in the world, yet there is a great demand by the customers to avail more services other than cash clearance. This research was conducted to know the possibilities of more enriched services in ATMs in world. This research was conducted in industrial city in Coimbatore which is located in TamilNadu. The study was conducted with a well framed questionnaire with 200 samples respondent from that city. The study focused to analysis the requirements of the ATM users in Coimbatore. The importance of the study is to know the expectations of the customers for enhanced facilities at ATMs. The research used descriptive design based on the extensive literature review. The findings of the research were very useful for the banks to consider these findings for future modifications or inventions in ATMs.

Keywords: ATMs, Deposits, Currency, Exchange, Teller, Services, Bank & Respondents .

Downloads: 000217

Page No: 355-362

Country: -, -, -

Research Area: Science and Technology

Published Paper URL: https://tijer.org/TIJER/viewpaperforall?paper=TIJER2303041

Published Paper PDF: https://tijer.org/TIJER/papers/TIJER2303041

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