Dr K Santhi
, Anirud K K , Deepak K , Jawahar N
Keywords— Chatbots, Rule based chatbots
Abstract— Today, many of those working front-of-house as receptionists, call handlers, and in administrative positions face a variety of challenges as the workplace remains in a state of flux. Chatbots are intelligent computer systems that mimic human speech to provide automated online assistance and guidance. Many industries have started using chatbots to offer customers virtual assistance because of their increased benefits. A rule-based chatbot will search for certain keywords in user-supplied inputs. The keywords will be used to determine what action the user desires (user intent). Once the intent has been detected, the bot will select a suitable response. With the help of this application, manual labor is drastically minimized. They have had a direct influence on saving time in corporate operations, improving the experience, and saving money for those that implement them.
Volume 11
Issue 2,
February-2024
Pages : 480-484
Paper Reg. ID: TIJER_151023
Published Paper Id: TIJERB001075
Downloads: 000298
Research Area: Science and Technology
Country: thiruvallur ,chennai, Tamilnadu, India
ISSN: 2349-9249 | IMPACT FACTOR: 8.57 Calculated By Google Scholar | ESTD YEAR: 2014
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.57 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: TIJER (IJ Publication) Janvi Wave
